Terms & Conditions

Last updated: 06/05/2025

Welcome to www.charnwoodfasteners.co.uk (the “Website”). By accessing or using this Website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our Website.

1. About Us

This Website is owned and operated by Charnwood Fasteners Limited (“we”, “us”, “our”).
Registered office: 15 Prince William Road, Loughborough, Leicestershire, UK, LE11 5GU
Company number: 01581632
VAT number: GB355315757
Email: sales@charnwoodfasteners.co.uk
Phone: 01509 237280

2. Use of the Website

• This Website is intended for use by individuals and businesses seeking information about our products and services.
• You must be at least 18 years old to place an order through the Website.
• You agree not to misuse the Website or attempt to access it using any unauthorised method.

3. Product Descriptions and Availability

• We aim to ensure all product descriptions, prices, and availability are accurate. However, errors may occur.
• We reserve the right to modify or withdraw products or services without notice.

4. Orders and Payments

• All orders are subject to acceptance and availability.
• Prices are shown in GBP.
• Payment must be made in full at the time of ordering unless credit terms have been agreed in advance.
• We reserve the right to refuse or cancel any order.

5. Delivery

• We are not liable for any loss or damage due to delays in delivery.
• Risk passes to you on delivery.

6. Returns and Cancellations

• You have the right to return unwanted items in accordance with our Delivery & Returns Policy.
• To cancel an order, please see our Delivery & Returns information and contact us as soon as possible. If the order has already been dispatched, return costs may apply.

7. Intellectual Property

• All content on this Website, including text, graphics, logos, and images, is the property of Charnwood Fasteners Ltd or our licensors and is protected by copyright and other intellectual property laws.
• You may not copy, reproduce, or use any part of this Website without our prior written consent.

8. Liability

• We do not accept liability for any indirect or consequential loss arising from the use of this Website or any products purchased.
• Nothing in these terms limits your statutory rights as a consumer.

9. Links to Third Parties

• This Website may include links to external websites. We are not responsible for the content or availability of these sites.

10. Privacy and Cookies

• Use of your personal information is governed by our Privacy Policy and Cookie Policy.
• By using the Website, you consent to the use of cookies as described therein.

11. Changes to These Terms

• We may revise these terms at any time by updating this page.
• Please check this page periodically to ensure you understand the terms that apply at the time of your use.

12. Governing Law and Jurisdiction

• These terms are governed by and construed in accordance with the laws of England and Wales.
• Any disputes will be subject to the exclusive jurisdiction of the English courts.

If you have any questions about these Terms and Conditions, please contact us at:
sales@charnwoodfasteners.co.uk
01509 237280